Return & Refund Policy


🛍️ Hassle-Free Returns & Refunds – Shop with Confidence!

At Pampering by Gifts, your satisfaction is our top priority. 99% of our customers absolutely love their gifts, and we rarely receive return requests! But in the rare case of an issue, we have a fair and transparent policy in place.

📦 Return Policy

🔹 Eligibility: Returns are accepted only if the product is defective, damaged, or the wrong item was received.
🔹 Timeframe: All return requests must be made within 24 hours of receiving the product.
🔹 Mandatory Video Proof: A clear 360° unboxing video is required to process your return.
🔹 Replacement Only: If your return is approved, we will send you a replacement at no extra cost.

💰 Refund Policy

🚫 No Full Refunds: We do not provide full refunds unless the issue is valid and meets our return conditions.
💵 Partial Cash Refunds: If a replacement is not possible, we will issue a partial cash refund based on the issue after verifying your complaint.
📸 Proof Required: A 360° unboxing video is mandatory to claim a refund for defective or damaged products.
Timeframe: You must register your complaint within 24 hours of receiving the product.
⚠️ Service charges will not be refunded.

✅ Trust & Customer Satisfaction

💖 99% of our customers LOVE their gifts! 🎁
🚚 FREE SHIPPING all over India 🇮🇳 with safe & timely deliveries through our trusted partner, Shiprocket.
🛡️ Trusted & Reliable: Your happiness is our priority! We are a genuine brand with happy customers across India.

📞 Need Help? Contact Us!

📧 Email us at: pamperingbygifts01@gmail.com
📞 Call us: +91 9326532722 (Available from 7 PM - 9 PM)

📩 If we miss your call, drop your inquiry in the contact form below, and we’ll get back to you ASAP!

💖 Order with confidence & make your loved ones feel extra special today!

Thank You for Shopping with Pampering by Gifts! 🎁